Effective Date: July 1, 2025

Welcome to Shubham Gift Gallery (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website shubhamgiftgallery.com, our products, and our services. By accessing or using our site, you agree to be bound by these Terms.

1. Use of the Website

  • You must be at least 18 years old to use this website or make purchases.
  • All content, images, and products on this site are for personal and non-commercial use unless otherwise specified.
  • Misuse of the website, including hacking, scraping, or spamming, is strictly prohibited.

2. Product Information & Pricing

  • We strive to display accurate product images and descriptions, but colors and sizes may slightly vary due to lighting or screen differences.
  • Prices are subject to change without notice.
  • All orders are subject to availability. We reserve the right to cancel orders if products are out of stock or mispriced.

3. Orders & Payments

  • Orders will be processed only after full payment is received.
  • We accept secure online payments via authorized payment gateways.
  • Shubham Gift Gallery reserves the right to refuse or cancel any order due to suspected fraud, incorrect pricing, or stock issues.

4. Shipping & Delivery

  • We aim to dispatch all orders promptly. Delivery timelines may vary based on location and logistics.
  • We are not liable for delays caused by courier companies, weather, or unforeseen issues.
  • Customers are responsible for providing accurate shipping information.

5. Returns, Exchanges & Refunds

  • Returns and refunds are only processed if:
    • A valid opening video is shared within 24 hours of delivery.
    • The product is damaged, defective, or incorrect.
  • For full policy, refer to our Refund & Returns Policy.

6. Electrical Items Disclaimer

  • For electrical products (e.g., lamps, fountains, toys), functionality issues must be shown in the opening video.
  • Improper use, water damage, or wear-and-tear issues will not be eligible for returns.

7. Intellectual Property

  • All website content including images, logos, text, and graphics are the property of Shubham Gift Gallery and may not be reused without written consent.

8. Privacy

  • Your data is handled as per our Privacy Policy. We never sell or misuse customer information.

9. Limitation of Liability

  • Shubham Gift Gallery is not liable for any indirect or incidental damages arising from the use of our products or website.
  • We do not guarantee that our website will be uninterrupted or error-free.

10. Changes to Terms

  • We reserve the right to update or modify these Terms at any time. Continued use of the website means you accept those changes.

11. Contact Us

If you have any questions about these Terms, contact us:

📞 +91-8929013177
📧 support@shubhamgiftgallery.com
📧 shubham.kakkar2016@gmail.com